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developer

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Everything posted by developer

  1. I don't get why we need to shell out more money for a software patch (i.e., we didn't do it correctly the first time). To get inside the system would cost another £100 and take all night.Bill Gates, you're welcome back anytime...
  2. Due to the escalation that occurred this morning. They have given their word that the diagnostics and re-gas would be completely refunded.
  3. Yes, we did supply them with the part numbers and made a direct request for them to replace the defective component. Instead, they put more petrol in the tank. The two components are intricately intertwined. There is just no way for STAR to overlook it. After I had presented my situation to another dealership's service staff, they were nice enough to check the STAR results. I have had some time to collect my thoughts and relax. Simply said, it's a trying ordeal to go through. One way to view at it is as ignoring a request from a client, taking shortcuts with STAR, and engaging in work that is not authorized. Previous experience with this garage. I have always been contacted on the planned works to determine whether or not I agree to them. It is unethical to recharge the refrigerant in someone else's air conditioner, reassure them that there are no problems with the vehicle, and then send them the bill. In particular, if you have said that you would contact me prior to beginning any work. It is not authorized in any way, shape, or form. This is stated as their customer service commitment on the company's official website. In a word, no, the cost won't be prohibitive. £200. The most costly fill-up in the history of the world. The system was not entirely depleted or destroyed. They did not hit the target. I finally gave up yesterday after receiving many phone calls about how there has been a misunderstanding and a disparity in the information provided. They chose to disregard the comprehensive information that was given to them. The gesture of goodwill consisted of offering one more free diagnostic in order to get to the bottom of it. To what end? You are fully aware of the nature of the issue. You didn't even bother to check the condition of the air conditioner while the heat was on, did you? We continued to go in circles until I finally determined that I would either do it myself or go to a different dealer. Regardless of the outcome, my business with this service department is over. The department of customer service has historically been quite hot. Always. It has deteriorated rapidly ever since the finest people departed.
  4. My W205 C220d is having issues with the functioning of the air conditioning. Additionally, there was a ticking sound whenever the air conditioning was on. As soon as I linked my phone to the vehicle, it began displaying error messages for the air conditioner actuator blender motor located on the left side (behind the glove box). Even turning the heat up to its highest setting had no effect, and the air coming out of each vent was a different temperature. The left vents were either completely blazing hot or as ice cold as it was possible to obtain without using the air conditioner. I also connected to the ports for the air conditioning and discovered that there was not enough gas. I made the reservation for the automobile with Mercedes. After sharing my results, I looked into whether or not there was a supply of the blender/actuator motor. Yes, indeed. Great. I requested that they have the component available and that they follow the fault code.
  5. I gave up on getting any vehicle with the ADAP since none were due to arrive until late April. How did you handle your order?
  6. I bought a white Niro 2 with ADAP on October 24, but if it doesn't arrive by April 1, 2017, I can cancel the order and keep my 2015 Venga 3 auto. The salesman says it's hard to get a date for the car to be built or delivered.
  7. If you desire good brakes, upgrading to defender callipers (front) is recommended. In the recent years, I've done this to both my D1s and RRC. Be aware that the RRC has a vented disc whereas the D1 does not. Make sure you get the calliper for vented discs before upgrading to RRC vented discs. Vented fade is reduced, making it ideal for towing and heavy loads. The improvement is dramatic.
  8. In addition to this, it provides information on many other models that WST has manufactured, including the Topaz, Grand Prix Midget, TRA/TRZ, Turbo Diesel SE, and a wealth of technical data. Even our much-loved club gets a mention; it was definitely money well spent.
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