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The Kia e-Niro is experiencing a continuous charging process without stopping.


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Greetings
A few days back, I successfully had an Indra charger installed.
However, this morning, the charging plug remained attached to the automobile while it was still in the process of charging.
I scheduled the Indra application for the vehicle to be prepared by 6am and selected the goal charge percentage using the Kia application.
By 6am, the goal percentage had been achieved, but the charging rate was still fluctuating at 1 kilowatt.
I attempted to use the Kia application to issue a command to stop the charging process, but, I consistently received a recurring error message stating "unable to halt charging, kindly verify the status of your vehicle."
Ultimately, I had to deactivate the Indra charger in order to detach the plug, which was not a great solution.

Why does the vehicle persist in desiring to charge even after reaching its target percentage? Additionally, why does the stop charging option on the app fail to function? Do you have any insights on this matter?

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It is peculiar that just opening the vehicle did not free the cable lock from the car, and disconnecting the socket from the car should have halted the charging process. However, I would want to inquire if the time shown in the automobile is accurately synchronised with the current time, or whether it is one hour ahead or behind.

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The car's clock is accurately set, correct?
The vehicle remained charging even after attempting to unlock it, and it was not possible to disconnect the plug while it was still charging. It seems that there is no "stop charge" option available in the Indra charger or app.
However, the feature was available on the Kia App, but as I said before, it was not functional.

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The typical protocol involves unlocking the vehicle, after which you are given a 60-second window to disconnect the plug, since the current would have been deactivated to ensure a secure removal. If the vehicle is still in the process of charging, access the EV settings and decrease the charge limit to a value lower than the current display. This action should halt the charging process. If the plug remains unreleased, utilise the cable release mechanism located under the hood.

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Unlocking the vehicle did not interrupt the charging process, hence the plug could not be released. Although I have planned climate control on, would it prevent the plug from being removed? I was unaware of the existence of a manual release mechanism. I will need to investigate this more. Is the location of the manual release mechanism easily noticeable?

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It is unusual that just opening the vehicle did not free the cable lock from the car, and removing the socket from the car should have halted the charging process. However, I would want to inquire whether the time shown in the automobile is accurately set, ensuring that it is not one hour ahead or behind the real time.

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Thank you, it seems that this was an isolated incident. I have not had any issues since then. It is possible that the time was not set correctly or there was some little issue. However, everything is functioning well now.

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