clk320x4 Posted 4 hours ago Share Posted 4 hours ago Seeking expert advice from the Forum. Acquired a new vehicle yesterday. Digital Extras denote the inclusion of pre-entry climate control. However, attempts to activate were unsuccessful. The application allows me to select seats, but the activation and deactivation buttons are unresponsive. Is it necessary for the ignition to be on and the engine to be running to configure this? Kind regards Quote Link to comment Share on other sites More sharing options...
developer Posted 4 hours ago Share Posted 4 hours ago I am unable to provide a solution to your inquiry; nevertheless, it is worth noting that many remote features necessitate a paid subscription. You can consider verifying your Mercedes me account to determine if this is one of the choices requiring purchase. Quote Link to comment Share on other sites More sharing options...
jimmy47785 Posted 4 hours ago Share Posted 4 hours ago What information is provided in the user manual? Quote Link to comment Share on other sites More sharing options...
clk320x4 Posted 4 hours ago Author Share Posted 4 hours ago All Digital Extras are included with the new car for a duration of three years, excluding the Log Book. My vehicle is equipped with Pre-Entry Climate Control, as stated in the app and handbook. However, none provides detailed instructions for setup. The vehicle was in the garage, hence reluctant to initiate the engine. I will attempt again tomorrow if it is not raining. Quote Link to comment Share on other sites More sharing options...
ML350_Colin Posted 4 hours ago Share Posted 4 hours ago Your model must be equipped with electric heaters for preheating without engine activation. Quote Link to comment Share on other sites More sharing options...
EatSuru Posted 4 hours ago Share Posted 4 hours ago I own this feature on my 2025 GLE; it functions effectively and I utilise it most mornings. Heated seats, steering wheel, and overall heating activated. Vehicle prepared for performance. Quote Link to comment Share on other sites More sharing options...
Paulinelinker Posted 4 hours ago Share Posted 4 hours ago Have you attempted to configure it using the Mercedes Me application? Quote Link to comment Share on other sites More sharing options...
Paulinelinker Posted 4 hours ago Share Posted 4 hours ago 🙃🙃 Quote Link to comment Share on other sites More sharing options...
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