Jump to content

Is service B considered fraudulent or deceptive?


Allan8932

Recommended Posts

In the context of a course or academic setting, there is a distinction between two services, namely service A and service B. Service A is priced at £250, whereas service B is priced at £400. According to the information provided on the website, the primary difference between service B and service A is that service B include all the components of service A, in addition to supplementary inspections and the replacement of the air filter. No other discrepancies are mentioned. I have engaged in discussions with two authorised Mercedes-Benz dealerships, both of whom have provided me with the assurance that the extent of their inspection procedures remains consistent. Service B does not possess a greater number of checks in comparison to Service A. I recently had my vehicle serviced and engaged in a conversation with the mechanic. According to the technician, the administrative staff responsible for assigning tasks throughout the service process do not differentiate between A and B services. Instead, they focus only on identifying remaining tasks and addressing them accordingly. This typically involves doing routine tasks such as changing the oil and filter after every repair, followed by inspecting components such as the air filter, The individual said that they conduct equivalent levels of scrutiny on all services, without distinguishing between Service A and Service B.


For instance, if one were to consider the combination of A service and an air filter, the total cost would amount to £334 at present. The breakdown of this cost includes a quotation of £250 for the A service and an additional £84 for the air filter. However, if I were to remunerate B for the same task, the cost would amount to £400, with no discernible differences in the outcome. My inquiry pertains to the purpose or significance of B.

Link to comment
Share on other sites

Is the air filter included in the B service? Based on my understanding, the B service may be described as the combination of service A and the replacement of the air filter. Is it necessary to include engine oil, a filter, and an air filter in the maintenance of a vehicle?

Link to comment
Share on other sites

All additional components on a Mercedes-Benz vehicle are considered optional, with the exception of the oil and filter, which are included as part of the standard package. Furthermore, during a B service, the brake fluid change is also included. The replacement of all filters is scheduled based on either miles or time, depending on whichever criterion is met first.

Link to comment
Share on other sites

To the best of my knowledge, it has been observed that some models include the replacement of the pollen filter, often referred to as the cabin or dust filter, within the scope of Service B. However, there is no evidence to suggest that the replacement of the air filter is included as part of Service B.

Link to comment
Share on other sites

Does the glass have an equal volume of liquid and air, or does it contain an equal volume of liquid and empty space?

It seems that you have received supplementary complimentary inspections while scheduling the vehicle for a Service A.

For instance, if you had scheduled a vehicle service appointment for Service A, but the dealer performed Service B instead and only billed you for Service A.

However, are you expressing dissatisfaction? I am curious about the appropriate communication to engage in with a server at a dining establishment upon their delivery of free bread and butter to the table.

Link to comment
Share on other sites

The replacement of brake fluid often aligns with the B service interval for vehicles that undergo yearly servicing, since both maintenance tasks are scheduled to occur every two years. However, automobiles that need servicing more often than once a year as a result of covering a significant distance get desynchronized.

Link to comment
Share on other sites

Neither do I. Regarding my own experiences, spanning several years that I prefer not to dwell about, a B service has consistently included the inclusion of an A plus pollen filter. Air and gasoline filters, spark plugs and automatic gearbox fluid (ATF), among other components, have traditionally been considered additional maintenance items that are recommended to be replaced at certain mileage intervals or time periods, often aligned with a B service.

Link to comment
Share on other sites

May I inquire about the year of manufacture of your vehicle, the current mileage it has accumulated, and your intended duration of ownership?

I am inquiring about this matter since, with due regard, the A180 model has a rather low position within the hierarchy of Mercedes-Benz vehicles. Depending on several factors such as the age and mileage of the vehicle, it may be advisable to consider transitioning from using Mercedes-Benz dealership services to seeking assistance from an independent repair. The servicing history in question is unlikely to significantly affect the future resale value.

Link to comment
Share on other sites

I am not expressing dissatisfaction; rather, I am relaying that two dealers have informed me that they do identical inspections on both A and B, and an engineer has corroborated this information. According to their statement, the only distinction lies in the fact that the B service entails a greater amount of effort, which is likewise accompanied by an additional charge. I am interested in understanding the distinction between the two concepts. Alternatively, it is possible that the vendors were engaging in casual conversation without providing accurate or reliable information. According to the official websites of Mercedes-Benz, it is said that service B entails a greater number of inspections compared to service A. However, the assurance provided to me was that the specific checks conducted during service B are also performed throughout every service, implying that the difference between the two services may not be significant.

According to the testimonies of two distinct dealers and a mechanic, it has been said that they do not differentiate between A and B while conducting inspections. Instead, they uniformly perform a consistent number of checks throughout each service, thereafter evaluating the requirements before determining whether it falls under category A or B. Evidently, air.

My vehicle is a 2018 model with 13,000 miles. I am aware that the A class is considered to be the entry-level class in the Mercedes-Benz lineup. I do not currently have any plans to sell the vehicle, as my intention is to retain ownership for a minimum of five years. However, I anticipate that the vehicle will experience a significant depreciation in value over this time period, which may render selling it impractical. Consequently, it may be more advantageous to retain the vehicle as a family car in the future. The rationale for my decision to choose MB service was the provision of a four-year guarantee by the original dealers, contingent upon servicing at an MB dealership. However, with further contemplation, I have come to the realisation that given the relatively modest mileage accumulated over the course of four years, it is unlikely that any significant mechanical issues would arise.

Link to comment
Share on other sites

The ultimate responsibility for determining whether or not to contribute financially in order to maintain the Mercedes-Benz warranty lies solely with the individual. The vehicle in question is a five-year-old car with very low mileage. I am curious to ascertain the specific engine model installed inside this automobile. Could you please provide information or ask a specific question related to the topic of petrol? Is the gearbox an automatic gearbox?

Link to comment
Share on other sites

I have been informed of many anecdotes, one of which involves a work colleague who had an engine issue and timing belt failure in their two-year-old BMW X6 xDrive M Sport. This incident occurred unexpectedly, and fortunately, the vehicle was still covered by warranty, mitigating the potential financial burden associated with rectifying such a malfunction. After receiving anecdotal accounts from acquaintances, I made the decision to choose for service, since the four-year duration of coverage provides a sense of security, including all aspects except for wear and tear.

I own a 1.6-liter petrol engine with an automatic gearbox. Are there any noteworthy aspects or details that I should be aware of? This will be my first vehicle purchase, excluding previous experiences of leasing or renting other automobiles, and also marks my initial ownership of a Mercedes-Benz. Thus far, the vehicle exhibits decent performance, with a commendable level of traction on the road. The noise isolation, although not exceptional, is acceptable. The suspension, while not outstanding, surpasses that of comparable hatchback models such as the Ford Fiesta/Focus and Lexus CT200h. In comparison to the BMW 1 Series and A Class, the A Class provides a more pleasurable driving experience, particularly during highway travel.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...