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Discomfort with the Highland column while using Easy Entry


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Under Tesla's warranty, I had the steering column replaced not long ago. For months, I endured the groaning, grinding, and vibrating sound. I searched through other threads concerning same concerns, but it appeared as though I was simply the unfortunate one. That I refrained from attempting any sort of "repair" speaks volumes. The temperature within the automobile and the surrounding weather had no effect on the occurrence of this noise. The replacement process took only a few hours, and the Service Advisor seemed to have prior knowledge of the problem. I am simply posting this to inform you.

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I experienced some initial stiffness during turns, but it seemed to "break in" and then disappear after a while; nevertheless, I have not heard any steering noises whatsoever. There were no visible physical flaws when the Service Center examined it.

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When the car was at a stop and the Easy Entry option was engaged, the only time I heard the noise was when the steering column was telescoped up or down. I'm relieved I refrained from trying to lube anything.

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My 2025 Tesla Model 3, which is 8 months old and has 5,600 miles on it, is also experiencing the same issue. There is no one available to answer my question about whether this is covered by warranty because I submitted a service request on a weekend. Some $235 is the "estimate"! Enquiring about if this will fall under warranty or incur actual costs, I included a message. Weekend spent anticipating Monday's response.

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My steering column's expansion during telescope operation was the subject of a service visit yesterday. I received a quote for $430 when I made the appointment. The estimate was changed to zero the day prior to the visit.

Incorrect factory lubrication, according to the Service Advisor, caused a spate of columns to start making a growling sound. The noise disappeared as soon as the new steering column was lengthened.


Upon returning home, I became aware of a distinct sound produced whenever the steering wheel was turned. They corrected it in under 20 minutes after I drove the half an hour back to the service center. They brought it in straight immediately. Rash was caused by the plastic moulding. Fixing it quickly.

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